Diamond Tower Crystal Trophy #CT-C231/2/3 

Diamond Tower Crystal Trophy #CT-C231/2/3 

5 Steps away from receiving Your Diamond Tower Crystal Trophy

STEP 1. Place your order on our secure website. 

1.1 When all the items you wish to purchase are in your shopping cart, please proceed with the checkout process and complete the order on-line by following the prompts.

1.2 Your information is safe and secure. All the credit card sensitive data is transmitted via secure protocol and encrypted by 128K encryption key. In addition, we do NOT share customers information or personal data with any entities.

1.3 Upon completion of the checkout process, we will email you a confirmation of your order.

1.4 Our friendly customer service associates will assist you with your on-line order. Simply call our customer service number 65-6298-4988.

STEP 2. Email your logo or images.

2.1 If you wish to personalize your trophy or plaque with your logo and custom message, reply back to our order confirmation email with an attachment of your logo or artwork file.

2.2 Be mindful that the maximum print area of every trophy or plaque is different. When you are personalizing your message, learn more about legibility here

STEP 3. Print and review your artwork proof.

3.1 We will work on an artwork proof for you when we receive your logo.

3.2 We encourage you to print and review the proofs as soon as possible to avoid delay. Each order will receive two (2) complimentary proofs. Additional subsequent proofs are billed at $15.00 per proof.

3.3 It is your responsibility to review their proofs for spelling and grammar mistakes. We do not correct spelling or grammar mistakes typed by the customer.

3.4 When you accept the artwork proof, reply back to us a confirmation email to proceed with the production. We do not process the job unless a customer has reviewed and approved the artwork proof.

Colour/Image Disclaimer: While we do our best to ensure that the images and colors in our artwork accurately represent the actual products, variations may occur due to differences in screen displays. Please read Disclaimer before approving artwork.

STEP 4. Production

4.1 Production typically take 3 business weeks depending on production schedule, parts availability and order complexity. Call our customer service number 65-6298-4988 to know the production schedule.

STEP 5. Shipping & delivery

5.1. When the order is shipped, we email you a shipping notification.